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Customer Review for Scottrade:


37 of 73 people found the following review helpful:
Review:
January 22, 2005
Reviewer:
Military Academy Graduate from Milwaukee, WI.
Review Title::
Deceptive Practices.
Rating:
1 Star (or Unacceptable).
Review:
I used a Scottrade account out of the Jacksonville and Orlando offices to find out that they were taking the opposite side of the trade, manipulating the execution trade times and lying to steal from me. Their customer service department played dumb when called to address the problems and even after the SEC found out about the manipulations they the SEC referred me to get a lawyer.



I've had orders not go through period. I've traded in DYN one morning and after executing the market order trade waited for over 1 minute 30 seconds to watch a 1000 profit go to a 500 loss. Liquidity should not have been the issue with 11 million shares traded by 9:52. I've sent in market orders to find out the trade did not go and they would claim they did not receive the sell order. Funny thing was that they had sent a message that stated sell 2000 shares of HD received.



In my opinion and experience they are thieves or horribly incompetent! Without a doubt and the SEC needs a swift kick from our President to get the house in order. Its a frickin mess folks.

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